The rooms, suites, and apartments are available from 1:30 p.m. on the day of arrival. If your room is ready earlier, you are welcome to check-in before 1:30 p.m. On the day of departure, we ask you to vacate the rooms and suites by 10:00 a.m.
We prepare special meals for you if you have food allergies or food intolerances. Please let us know your culinary restrictions in advance.
We have a special place in our hearts for animals and look forward to welcoming your four-legged friend to our hotel. We charge a surcharge of 18.00 euros per day for your pet, excluding food.
Children are very welcome in our hotel, which is why we offer them a special deal:
The prices are per person and day and for all children and adolescents who stay in the room with two full-paying guests.
The reservation is only valid after receipt of the deposit of 30% of the agreed package price.
There is a tourist tax in South Tyrol. This amounts to 2.50 euros per night and traveller from 14 years. It is important to present a valid travel document (identity card or passport) for children under 14 years of age.
Something can always happen before you start your journey. Please understand that we will charge you a one-time handling fee of 30.00 euros. For cancellations up to 1 month before the start of the holiday, there are no additional costs incurred, for cancellations 1 month up to 2 weeks before the start of the holiday, we charge you 3 nights of the agreed package price. If you cancel 2 weeks to 7 days before your planned arrival, we will charge you 70% of the total price. If you cancel your holiday during the last week before your arrival or cancel it early, we will charge you 90% of the total amount of your booked time off.